The VM becomes unresponsive and can only be repaired by a forced reboot. If the problem persists, please restart the virtual machine, but note that unsaved data may be lost.
A communication error occurred when attempting to prepare the virtual machine 'XXXXXXl'. The Citrix Broker Service failed to broker a connection for user 'XXXXX'' to resource 'DesktopX'. See InnerException, if present, for more details.' of type ''. You can copy the built-in template and customize it. Notice the Event ID for the event is 404 indicating failure. The OS Optimization Tool includes a built-in template that allows you to select whether to enable or disable Windows features and system services. In Event Viewer: Navigate to Application and Service Logs > Microsoft > Windows > DeviceManagement-Enterprise-Diagnostics-Provider > Admin. net 4.0 and try to enable 32-bit application in application pool advanced setting. In IIS, you could check whether application pool has been set to.
It does not provide step-by-step instructions for analysis. So to fix this issue, you also need to install Debug Diagnostic Tool/windbg and do a deep analysis with the dump file. This is often caused by an incorrect address or SOAP action. This section analyzes a screenshot of a failed event.
See Citrix Knowledge Base article CTX126992.Įxception 'There was no endpoint listening at that could accept the message. The Citrix Broker Service failed to contact virtual machine 'XXXXX' (IP address YYYYYYY).Ĭheck that the virtual machine can be contacted from the controller and that any firewall on the virtual machine allows connections from the controller. Once the next startup is complete, open VMware Workstation or VMware Player, launch a virtual machine and see if the issue has been resolved. Director shows multiple client configuration errors for the user and a session prepare failure for the VM they are reconnecting to. Click Apply to save the changes, then close the Services screen and restart your computer. Director shows multiple client configuration errors for the user and a session prepare failure for the VM they are reconnecting to. Each day random users (about 5-10 on a total of 800) are unable to reconnect to their Windows 10 VDI. Each day random users (about 5-10 on a total of 800) are unable to reconnect to their Windows 10 VDI. Citrix Virtual Apps and Desktops 1912: Session Prepare Failure.